Support
We're a small team, so your email reaches a human who worked on the app.
Email us
[email protected] — we usually reply within [1–2 business days]. To get a fix faster, include:
- Which app, and its version (Settings → the app → About, or the App Store page)
- Your device and iOS version (Settings → General → About)
- What you did, what you expected, and what happened instead
- A screenshot or screen recording if anything looks wrong
Common questions
How do I restore a purchase on a new device?
Open the app, go to its settings or paywall screen, and tap Restore Purchases. Make sure you're signed into the same Apple Account that made the original purchase. If nothing comes back, email us the receipt Apple sent you and we'll sort it out.
How do I cancel a subscription?
Subscriptions are managed by Apple, not by us: open the Settings app, tap your name at the top, then Subscriptions, and cancel there. Cancelling keeps your access until the end of the period you already paid for.
Where is my data stored?
[ANSWER FOR YOUR APPS — e.g. “On your device, plus your own iCloud account if you turn on sync. We don't hold a copy.”] The full details are in our privacy policy.
How do I ask for a refund?
Refunds for App Store purchases go through Apple at reportaproblem.apple.com. We can't issue them ourselves, but if something is broken, tell us — we'd rather fix it.
Can I request a feature?
Please do. Describe the problem you're trying to solve rather than the button you want, and it has a much better chance of making it into a release.
Found a security issue?
Email [email protected] with the details and please give us a reasonable window to ship a fix before publishing anything.
Delete your data or account
[IF YOUR APPS HAVE ACCOUNTS, Apple requires an in-app way to delete one — describe it here too. If your apps have no accounts, say so: “Our apps have no accounts. Deleting the app removes its data from your device.”]